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var(--border-default);background:var(--bg-surface-alt,var(--bg-surface));width:100%;color:var(--text-primary);text-align:left;cursor:pointer;border-radius:.5rem;flex-direction:column;align-items:flex-start;gap:.25rem;padding:.875rem 1rem;transition:border-color .12s,background .12s;display:flex}.portal-choice-dialog__option:hover:not(:disabled){border-color:var(--color-gold,var(--pk-brand));background:var(--color-gold,var(--pk-brand))}@supports (color:color-mix(in lab, red, red)){.portal-choice-dialog__option:hover:not(:disabled){background:color-mix(in srgb, var(--color-gold,var(--pk-brand)) 8%, var(--bg-surface))}}.portal-choice-dialog__option:disabled{cursor:wait;opacity:.7}.portal-choice-dialog__label{font-size:.9375rem;font-weight:600}.portal-choice-dialog__tagline{color:var(--text-muted);font-size:.8125rem;line-height:1.4}.portal-choice-dialog__actions{justify-content:flex-start}.operator-drawer{border-top:1px solid var(--border-default);background:var(--bg-surface);flex-direction:column;min-width:0;padding:1.25rem 1.25rem 1.5rem;animation:.18s ease-out operator-drawer-in;display:flex}@media (width>=1024px){.operator-drawer{border-top:0;border-left:1px solid var(--border-default)}}.operator-drawer__header{justify-content:space-between;align-items:flex-start;gap:1rem;display:flex}.operator-drawer__title{font-family:var(--font-display);font-size:1.5rem;font-weight:600}.operator-drawer__body{flex:1;margin-top:1.25rem;overflow-y:auto}.operator-drawer__actions{flex-wrap:wrap;justify-content:flex-end;gap:.75rem;margin-top:1.5rem;display:flex}.chat-attachment{justify-items:start;gap:.4rem;display:grid}.chat-attachment--pending{border:1px solid var(--border-default);background:var(--bg-surface-alt);border-radius:.5rem;padding:.5rem}.chat-attachment__media{text-align:left;cursor:pointer;background:0 0;border:0;gap:.35rem;padding:0;display:grid}.chat-attachment__thumb{object-fit:cover;pointer-events:none;background:var(--bg-base);border-radius:.75rem;max-width:min(16rem,100%);max-height:14rem;display:block}.chat-attachment__caption{color:var(--text-muted);font-size:.75rem}.chat-media-viewer{z-index:50;place-items:center;padding:1.5rem;display:grid;position:fixed;inset:0}.chat-media-viewer__backdrop{background:var(--bg-base);border:0;position:absolute;inset:0}@supports (color:color-mix(in lab, red, red)){.chat-media-viewer__backdrop{background:color-mix(in srgb, var(--bg-base) 82%, transparent)}}.chat-media-viewer__backdrop{cursor:pointer}.chat-media-viewer__surface{z-index:1;gap:.75rem;width:min(56rem,100%);max-height:calc(100vh - 3rem);display:grid;position:relative}.chat-media-viewer__header{justify-content:space-between;align-items:center;gap:1rem;display:flex}.chat-media-viewer__title{font-size:.95rem;font-weight:600}.chat-media-viewer__media{object-fit:contain;background:var(--bg-surface);border-radius:.75rem;width:100%;max-height:calc(100vh - 7rem);display:block}@keyframes operator-drawer-in{0%{opacity:.4;transform:translate(.75rem)}to{opacity:1;transform:translate(0)}}.btn-primary,.btn-ghost,.btn-secondary,.btn-success,.btn-warning,.btn-danger,.btn-navy{cursor:pointer;border-radius:.375rem;justify-content:center;align-items:center;gap:.5rem;padding:.625rem 1.25rem;font-size:.875rem;display:inline-flex}.btn-primary{border:1px solid var(--color-gold);color:var(--color-obsidian);background:var(--color-gold);font-weight:600}.btn-primary:disabled,.btn-primary.is-disabled,.btn-secondary:disabled,.btn-success:disabled,.btn-warning:disabled,.btn-danger:disabled{opacity:.45;cursor:not-allowed}[data-portal=vendor] 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red)){.customer-chip:hover,.customer-chip.is-active{background:color-mix(in srgb, var(--color-gold) 12%, transparent)}}.customer-section-title{font-family:var(--font-display);font-size:clamp(2rem,4vw,3rem);line-height:1}.experience-card{transition:all .18s}.experience-card:hover{border-color:var(--color-gold);transform:translateY(-3px)}@supports (color:color-mix(in lab, red, red)){.experience-card:hover{border-color:color-mix(in srgb, var(--color-gold) 55%, var(--border-default))}}.experience-card:hover{box-shadow:var(--customer-shadow)}.experience-card-media img,.experience-gallery img{object-fit:cover;width:100%;height:100%}.experience-card-title{font-family:var(--font-display);margin-top:.35rem;font-size:1.55rem;line-height:1.08}.experience-card-meta{color:var(--text-muted);margin-top:.45rem;font-size:.8rem}.customer-price{font-family:var(--font-mono);margin-top:.8rem}.customer-panel{border:1px solid var(--border-default);border-radius:var(--customer-radius);background:var(--bg-surface);padding:clamp(1rem,3vw,1.5rem)}.customer-panel.flush{padding:0;overflow:hidden}.status-pill.is-pending{--pill-tint:#e9c46a;--pill-ink:#5c4508}[data-theme=dark] .status-pill.is-pending{--pill-ink:var(--ink-on-amber-tint)}.status-pill.is-confirmed{--pill-tint:var(--color-teal);--pill-ink:#005a46}[data-theme=dark] .status-pill.is-confirmed{--pill-ink:var(--ink-on-teal-tint)}.status-pill.is-in-progress{--pill-tint:var(--color-navy);--pill-ink:#1e3a5f}[data-theme=dark] .status-pill.is-in-progress{--pill-ink:#bfdbfe}.status-pill.is-completed{--pill-tint:var(--color-navy);--pill-ink:#1e3a5f}[data-theme=dark] .status-pill.is-completed{--pill-ink:#bfdbfe}.status-pill.is-inactive{--pill-tint:#64748b;--pill-ink:#334155}[data-theme=dark] .status-pill.is-inactive{--pill-tint:#475569;--pill-ink:#e2e8f0}.status-pill.is-draft{border:1px dashed 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